Anantara Mai Khao Phuket Villas

Hotel setting and surroundings are beautiful and the design/layout is very relaxing. The villa's are very well equipped and an oasis of calm if you just want to relax in your room. Staff are incredibly attentive and helpful. Genuinely looking to improve your stay. We had an issue one morning caused by the hotel but the manager found us later on and apologised and sorted everything out, including some complimentary items - he completely defused the issue. The retention rates for staff is very high at the hotel and it's clear the staff enjoy working there. Food was really very good. Three varied restaurants with very good food. The Treehouse (Japanese) was excellent, but book in advance. The hotel may seem pricey at the outset but it's worth it. There is a reason why there are virtually no bad reviews.

the resort is very tranquil and the villa we stayed is really outstanding. Bed is super comfortable, room cleanliness by the housekeeping is outstanding.

Everyone and everything. Enjoyed doing a cooking class and market trip with chef Ton. The spa is excellent.

i was touched by the exceptional service. i have stayed in hundreds of hotels, and i never experienced in my life such outstanding service before Mai Khao’s Anantara. i was actually shocked by the lady working in the reception: her genuine consideration was palpable. she offered to call the airport and ask about our check in, which is so sweet of her considering we didn’t speak the language. she even asked if we would like to have a taxi booked for us in the morning, because they are hard to come by in such an early hour. AND she was more than happy to offer us a prepackaged breakfast since we were going to miss it. i doubt i will ever experience such a lovely host like her again. many, many hotels have got to learn how to bring back such service.

1- check-in was smooth and albeit i reached earlier than the usual check-in time they had my room ready which was amazing after a long flight 2- one of the best house keeping quality and service i witnessed through my many travels 3- the staff were extremely welcoming and friendly and were attending to any issue or request extremely promptly